Currently, I am looking to combine my passions of people, letters, pixels, lifestyle marketing & branding, and social media in the professional realm. 

Letters unite to build words. Pixels unite to build images. Digital technologies unite to build community. Let's unite to build a legacy! 

enmadison@gmail.com

SUMMARY 

Communication specialist with experience in public relations research, graphic design,  marketing content curation through multiple media channels, and social media management shown through exemplary written and verbal skills, public speaking and presentation expertise gained through teaching/training experience, and organization and time management knowledge from dedicated customer service.

EXPERIENCE    

Client Support Specialist, Cision; Chicago, IL – 2016 - Present

  • Oversee rapid response client requests from PR professionals as part of Cision's Client Support team to provide media information in real time in Cisionpoint and MyGorkana, the leading industry software for public relations professionals through providing 24/7 high quality and timely client support to a roster of well-known Marketing and PR clients while upholding a guaranteed 5-minute response time

  • Communicates daily with journalists and bloggers on behalf of our clients in order to help build relationships necessary to aiding PR campaigns and initiatives by managing and responding to a high volume of inbound requests and inquiries from journalists, clients, and prospects through Salesforce platform
  • Mentor Client Support team members as an experienced media researcher

Media Researcher & Features Writer, Cision; Chicago, IL – 2012 - 2016

  • Oversaw daily client requests from PR professionals as part of Cision’s Research department to provide up-to-date media information through CisionPoint

  • Curated, researched, and wrote content for Cision blog interviewing and analyzing influencers in the public relations, advertising, and media industries for feature articles on industry trends

Adjunct Instructor, Westwood College; Chicago, IL – 2010 - 2012

  • Provided lesson planning, instruction, and grading of college-level Communication classes including Public Speaking, Business and Ethics, and Intercultural Studies in Sociology

Visual Content Curator, The Movement.; Chicago, IL – 2009 - 2010 

  • Supported lifestyle marketing, social media, and curation duties, including maintaining press lists and media materials for Chicago-based multimedia and visual artists

EDUCATION  

Illinois Institute of Art - Chicago, Chicago, IL – B.A. Graphic Design, 2011

Illinois State University - Normal, IL – M.S. Communication, 2008

University of Missouri - Columbia, MO – B.A. Communication, 2006

SKILLS

Adobe Photoshop | Adobe Illustrator | Adobe InDesign | Marketing Communications | Media Research |  Visual Communication & Layout | Digital Photography | Public Speaking | Social Media Marketing | Branding & Identity | Blogging | Qualitative Research | Teaching

REFERENCES    

Available upon request